Columbus is taking significant steps to enhance its emergency response system by introducing non-police crisis response teams aimed at addressing behavioral health emergencies. This initiative seeks to provide appropriate care for individuals in crisis while reducing the reliance on law enforcement for nonviolent situations.
Establishment of the Community Crisis Response Amendment
In March 2026, the Columbus City Council approved the Community Crisis Response Amendment, which was subsequently placed on the May 2026 primary election ballot. This amendment proposes the creation of a community crisis response system fully integrated into the city’s 911 services. The system will deploy trained social workers, behavioral health professionals, peer supporters, and EMTs to respond to nonviolent behavioral health crises, ensuring that individuals receive specialized care tailored to their needs.
Launch of the Non-Police 911 Response Team
Following the passage of the amendment, Columbus is preparing to launch a non-police 911 response team by February 1, 2028. The rollout will be phased, beginning with the selection of an advisory board to guide the initiative, followed by the hiring and training of team members. The city has committed an additional $1 million in its latest budget to support this effort. Once operational, this team will serve as the city’s first 24/7 non-police emergency response unit, complementing existing alternative crisis response programs.
Franklin County’s Crisis Care Center
In a related development, Franklin County’s new Crisis Care Center has experienced significant demand since its opening in September 2025. Within its first eight months, the facility assisted over 4,400 individuals facing behavioral health and addiction crises. The center offers an alternative to traditional hospital emergency rooms, providing specialized care in a dedicated environment. Funded by a voter-approved levy for the Franklin County Alcohol, Drug and Mental Health (ADAMH) Board, the center plans to expand its services later in 2026 to accommodate up to 60 individuals and will open a 16-room inpatient unit by 2027.
These initiatives reflect Columbus’s commitment to reimagining public safety and mental health services, ensuring that residents receive appropriate and compassionate care during crises.